DIGITIZATION IN THE TECHNICAL SERVICE MANAGEMENT SYSTEM

Abstract

The aim of this paper is to focus on digitization and its disrupting effects on production, using innovative approaches. The article shows how and where to start with digitization in plants. Nowadays, the term technical service management system digitization is gaining in prominence. New concepts, information and communication technologies (ICT) change the overall view of and the approach to production and its auxiliary and service processes. In today’s plants, this area is closely monitored and optimized. Long-term trends in technical service are efficient machinery and equipment management with minimal cost (resources) and use of troubleshooting devices, sensors, ICT. Nowadays, plants can collect and analyze greater amount of relevant information than in the past. In turn, these data help them optimize their processes and ensure their sustainability.

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